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PO Box 221, Natick, MA 01760
Customer Service is available by email Monday – Friday, 8 a.m. – 7:30 p.m. EST
Frequently Asked Questions
Please read our FAQ before sending us a message.
We ship via USPS and UPS. Orders over $75 ship for free. If your order is less than $75, we calculate the shipping charge in real-time using the weight and dimensions of your products. That calculated charge is viewable in your shopping cart during checkout.
Not at this time, but email us and let us know so we can prioritize international shipping for the future.
Delivery times vary based on a variety of factors including distance, weather and shipping method. Most orders will arrive within 5 days of order date (we ship from MA). If you need something super fast, just send us an email and we’ll figure something out.
Nice try. It wouldn’t be a surprise if told you, would it?
Of course. Just send us an email and let us know what you’re thinking.
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